Returns & Exchanges
At Misaki, we want you to be completely satisfied with your beauty journey. If a product isn't the right fit for your skin, we offer a 30-day window for returns and exchanges on all eligible items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the unused or gently used products in their original packaging to ensure they are protected during transit.
Attach the Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing